These terms apply to BitVerse digital desktop software, account-delivered prepaid digital service credits, billing, usage, and support services.
BitVerse is independently operated downloadable digital desktop software with cloud AI features for coding and multi-model workflows. BitVerse does not sell physical goods, official or third-party accounts, subscription seats, or API keys.
You may sign in or create a BitVerse account with an email code. Make sure the email is controlled by you and protect login codes, devices, and browser sessions. Risks caused by unsafe account, email, or code handling belong to the account user.
A top-up is a one-time purchase of prepaid digital service credits delivered to the current signed-in account and used only for metered cloud AI features inside BitVerse software. Crediting, debits, order status, and usage are shown in the user center.
Uncredited payments, suspected duplicate payments, abnormal orders, or payment-channel disputes can be submitted through support. Used balance cannot simply be fully reversed against the original order. If applicable law or payment-channel rules require a different outcome, those rules apply.
You may not use BitVerse for unlawful, infringing, fraudulent, abusive, security-bypass, service-attack, bulk-registration, interference, or upstream-policy-violating activity. BitVerse may restrict, suspend, or require re-verification for abnormal use.
BitVerse works to maintain availability, but website, payment, model capability, download, and Desktop authorization may change due to maintenance, suppliers, network conditions, risk controls, or legal requirements. Current availability is shown on the status page.
Support is at hello@claudeu.com — routine mail is answered within 24 hours; payment-channel, duplicate-payment, refund, risk, or legal issues may take longer. Never email login codes, full card numbers, or sensitive secrets.
To the extent permitted by applicable law, BitVerse is not liable for indirect, incidental, special, punitive, or consequential damages. Specific order, balance, or service issues are handled according to user-center details, applicable law, and payment-channel rules.